1. Introduction

Welcome to FanSMM ("we", "our", "us"). FanSMM operates at fansmm.in and is India's cheapest SMM panel, providing social media marketing services including Instagram followers, YouTube views, TikTok likes and more.

This Privacy Policy explains how we collect, use, store, and protect information about you when you use our website and services. By using FanSMM, you agree to the practices described in this policy.

Our commitment: We never sell your personal data to third parties. We never ask for your social media passwords. Your privacy and security are our top priorities.

We collect only the minimum information necessary to provide our services:

Information you provide directly:

  • Name and email address when you register an account
  • Username and password (passwords are encrypted and never readable)
  • Public social media profile links or post URLs when placing orders
  • Payment transaction references (we do not store full card numbers)
  • Support ticket messages and communications

Information collected automatically:

  • IP address and device type for security purposes
  • Browser type and operating system
  • Pages visited and time spent on the website
  • Referring website or source
  • Cookies and session data (see Section 7)
Important: We only require your public social media profile link or post URL to deliver services — we never ask for or store your social media login credentials, passwords or tokens.

We use the information we collect for the following purposes:

  • To create and manage your account on FanSMM
  • To process and deliver your orders for social media services
  • To process payments and maintain billing records
  • To send order confirmation and status update notifications
  • To respond to your support requests and resolve issues
  • To prevent fraud and abuse of our platform
  • To improve our services based on usage patterns
  • To comply with legal obligations as required by Indian law

We will never use your information to send unsolicited marketing emails without your consent, sell your data to advertisers, or share your personal details with unrelated third parties.

FanSMM does not sell, rent, or trade your personal information. We may share limited data with trusted third parties only in the following circumstances:

  • Payment processors (UPI, Paytm, PhonePe, Razorpay, etc.) — to securely process your payments. They handle transaction data under their own privacy policies.
  • Service providers — we use APIs from third-party SMM providers to fulfil your orders. Only your public profile link is shared, never your personal details.
  • Analytics tools — anonymous usage data may be shared with analytics platforms to help us improve the website.
  • Legal requirements — we may disclose information if required to do so by Indian law, court order, or government authority.

In all cases, we ensure that third parties are bound by confidentiality obligations and cannot use your data for their own marketing purposes.

We take the security of your personal information seriously and implement industry-standard measures to protect it:

  • SSL/TLS encryption — all data transmitted between your browser and FanSMM is encrypted
  • Password hashing — your password is stored as a one-way encrypted hash, never in plain text
  • Secure payment gateways — we never store full card details on our servers
  • Limited access — only authorised team members can access user data, on a need-to-know basis
  • Regular security audits — we periodically review our systems for vulnerabilities

While we use best practices to protect your data, no method of transmission over the internet is 100% secure. If you suspect unauthorised access to your account, please contact us immediately.

We retain your personal data only for as long as necessary to provide our services and comply with legal obligations:

  • Account data — retained while your account is active, and for up to 12 months after account deletion
  • Order history — retained for 24 months for billing and dispute resolution purposes
  • Payment records — retained for up to 7 years as required by Indian financial regulations
  • Support tickets — retained for 12 months after resolution
  • Log data (IP, browser) — retained for up to 90 days for security purposes

You may request deletion of your account and personal data at any time by contacting our support team. Note that some data may be retained longer if required by law.

FanSMM uses cookies — small text files stored on your device — to improve your experience on our website. We use the following types of cookies:

  • Essential cookies — required for the website to function (login session, cart, security). These cannot be disabled.
  • Preference cookies — remember your settings like language preference and dashboard layout.
  • Analytics cookies — help us understand how visitors use FanSMM so we can improve it. Data is anonymous and aggregated.

You can control cookies through your browser settings. However, disabling essential cookies may affect your ability to log in and use FanSMM. We do not use advertising or tracking cookies.

You have the following rights regarding your personal data held by FanSMM:

  • Right to access — request a copy of the personal data we hold about you
  • Right to correction — request that we correct any inaccurate data
  • Right to deletion — request deletion of your account and personal data
  • Right to restrict processing — ask us to limit how we use your data
  • Right to data portability — receive your data in a readable format
  • Right to object — object to certain uses of your data

To exercise any of these rights, please contact us via our support ticket or Telegram. We will respond within 30 days.

FanSMM is not intended for use by individuals under the age of 18 years. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has created an account on FanSMM, please contact us immediately and we will promptly delete the account and all associated data.

Our website may contain links to third-party websites, social media platforms, or payment gateways. This Privacy Policy applies only to fansmm.in. We are not responsible for the privacy practices of external websites.

We encourage you to read the privacy policies of any third-party sites you visit through links on FanSMM, including payment processors like Paytm, Razorpay, and PhonePe.

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. When we make significant changes, we will update the "Last Updated" date at the top of this page and notify registered users by email.

Continued use of FanSMM after changes are posted means you accept the revised policy. This policy was last updated in March 2026.

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact our team:

We aim to respond to all privacy-related enquiries within 48 hours.